Trust, Safety & Insurance

XCarPool App priority is about keeping our users and drivers safe. Thus, ensuring they have the best pleasant traveling experience.

How? To guarantee that your safety is always maintained, we have extensively verified the profiles of every Driver. However, if you feel in danger, you can contact our support team, and they will take care of the rest, or you can call your immediate family or friends through the app itself and let them know what's going on.

For us you our valued Drivers and your safety matters the most. Therefore we have made sure that when you use the app you book the genuine Users with good past ratings.

In order to understand the overall experience and make any necessary improvements, we also make sure to collect anonymous feedback after every ride.
 
In order to guarantee that the services you receive are completely safe, we have very strict insurance policies. Therefore, we ensure that our drivers are careful professionals who own their own vehicle insurance. By doing this, we can guarantee both your safety and the drivers' safety.

Subscribe to our Newsletter